Citadel Video Connect Terms of Use

As a User of Citadel's Video Connect, I agree to the following terms of use. I will act and engage in a manner that is professional and courteous while on video with representatives from the credit union. I shall not use language or gestures that are intended to harm, threaten, or demean. I understand using such actions can result in my access to such services being suspended or terminated entirely. When using the system, I will be dressed in such a way that would be consistent with being present in a physical branch. I shall not use this service while driving or operating other heavy machinery, and understand that all risks, injury and harm associated with using this service is not the responsibility of the credit union or its employees.

If multiple parties are involved in a product purchase or service acquisition and signatures are required, I understand that all involved parties must be present for any session. I understand that if I agree to the terms of use, and fail to meet the requirements as described above, the representative I am speaking with may terminate the video session, and I may not be allowed to receive services from the credit union through this channel in the future. The Citadel Video Connect will operate in good faith, and use just cause while evaluating potential abuse, but will not accept any liability from failure to read, understand, or follow the above-mentioned terms or those found in the credit union's Member Agreement & Disclosures and other disclosure materials provided to credit union customers in the normal course of business.