February v2.4 Release Test Video Terms of Use

As a User of the financial service I agree to the following terms of use. I will act and engage in a manner that is professional and courteous while on video with representatives from the financial service. I shall not use language or gestures that are intended to harm, threaten, or demean. I understand using such actions can result in a ban from the video platform. When using the system, I will be dressed in such a way that would be consistent with being present in a physical branch. I shall not use this service while driving or operating other heavy machinery, and understand that all risks, injury and harm associated with doing so are my responsibility and NOT responsibility of the financial service.

If multiple parties are involved in a product purchase or service acquisition and signatures are required, I understand that all involved parties must be present.

I understand that by using our services, you acknowledge and agree that your interactions may be recorded for quality assurance, training, and compliance purposes in accordance with applicable laws and regulations. I understand that by using our services, it is my responsibility to ensure my surroundings are secure while I engage in the service. This includes but is not limited to securing my environment sufficiently from the possibility of any other individuals or devices, e.g., cell phones, Alexa, etc., from listening, broadcasting or otherwise intercepting, either purposefully or inadvertently, any transaction, information or other activity occurring while the service is in use.

I understand that if I agree to the terms of use, and fail to meet the requirements as described above, the representative I am speaking with may terminate our current video session, and I will not be allowed to receive services from the financial service through this channel. The financial service will operate in good faith, and use just cause while evaluating potential abuse, but will not accept any liability from failure to read, understand, or follow the above mentioned terms.