const BASE_INCLUDE_PATH = '/mnt/efs/prod/main/financial_town/javascript/../../'; const INCLUDE_PATH = '/mnt/efs/prod/main/financial_town/javascript/../../financial_town/'; const AT_A_GLANCE = 'at_a_glance'; const GRAPH_SIDE_BAR = 'graph_side_bar'; const DASHBOARD_GRAPH = 'dashboard_graph'; const TODAYS_CALLS_BY_HOUR = 'todays_calls_by_hour'; const TOP_PERFORMING_TEAM_MEMBERS = 'top_performing_team_members'; const CUSTOMER_SENTIMENT = 'customer_sentiment'; const TODAYS_RECORDINGS = 'todays_recordings'; const REAL_TIME_STATISTICS = 'real_time_statistics'; const INSIGHTS_BAR = 'insights_bar'; const VALIDATED_DASHBOARD_EMPLOYEE_LIST = 'validated_dashboard_employee_list'; const AV_SETUP_REMEMBER_SETTINGS = 'Remember my settings'; const AV_SETUP_TROUBLESHOOTING = 'Troubleshooting?'; const AV_SETUP_JS_NOT_AVAILABLE_MESSAGE = 'JavaScript is disabled. Please enable JavaScript and reload this page.'; const SECURE_TEXT_CHAT_TITLE = 'Secure Text Chat'; const SECURE_TEXT_CHAT_PLACEHOLDER = 'Type message here, press enter to send…'; const SECURE_TEXT_CHAT_HIDE_BUTTON_TEXT = 'Hide Text Chat'; const SECURE_TEXT_CHAT_SHOW_BUTTON_TEXT = 'Open Text Chat'; const SECURE_TEXT_CHAT_SEND_MESSAGE_TEXT = 'Send Message'; const EXPERIENCE_CONTROLS_HEADER_TEXT = 'Experience Controls'; const MUTE_AUDIO_BUTTON_TEXT = 'Mute Audio'; const UNMUTE_AUDIO_BUTTON_TEXT = 'Unmute Audio'; const END_CALL_BUTTON_TEXT = 'End Call'; const MUTE_VIDEO_BUTTON_TEXT = 'Mute Video'; const UNMUTE_VIDEO_BUTTON_TEXT = 'Unmute Video'; const LOCAL_FEED_TEXT = 'My Video'; const REFRESH_VIDEO_BUTTON_TEXT = 'Refresh Video'; const CONCIERGE_BUTTON_TEXT = 'Concierge'; const CONCIERGE_BUTTON_CONTAINER_TITLE_TEXT = 'What can we help you with?'; const CONCIERGE_HELP_BUTTON_TEXT = 'Help'; const CONCIERGE_COFFEE_BUTTON_TEXT = 'Coffee'; const CONCIERGE_WATER_BUTTON_TEXT = 'Water'; const DOCUMENT_ACCEPTANCE_TEXT = 'Document Acceptance'; const REJECT_DOCUMENT_BUTTON_TEXT = 'Reject Document'; const ACCEPT_DOCUMENT_BUTTON_TEXT = 'Accept Document'; const REJECT_ESIG_TERMS_BUTTON_TEXT = 'Reject E-Sign Terms'; const ACCEPT_ESIG_TERMS_BUTTON_TEXT = 'Accept E-Sign Terms'; const GENERIC_ACCEPT_BUTTON_TEXT = 'Accept'; const GENERIC_REJECT_BUTTON_TEXT = 'Reject'; const SIGNATURE_BOX_PLACEHOLDER_TEXT = 'Use finger or signature pad to sign here'; const USE_SIGNATURE_BUTTON_TEXT = 'Use Signature & Sign'; const CLEAR_SIGNATURE_BUTTON_TEXT = 'Clear Signature'; const USE_INITIALS_BUTTON_TEXT = 'Use Initials & Sign'; const CLEAR_INITIALS_BUTTON_TEXT = 'Clear Initials'; const RETAKE_DOCUMENT_BUTTON_TEXT = 'Retake'; const CAPTURE_DOCUMENT_BUTTON_TEXT = 'Capture Image'; const SCREEN_SHARE_INPROGRESS_WARNING_TEXT = 'Screenshare in progress.'; const MUTE_AUDIO_POPUP_TITLE_TEXT = 'Are you sure you want to mute?'; const CANCEL_POPUP_BUTTON_TEXT = 'Cancel'; const MUTE_AUDIO_POPUP_PARAGRAPH_TEXT = 'Your video will continue to stream to the agent unless you also mute your video. Muting your audio will not have any effect on your ability to hear and see the other participants audio and video while in the video session.'; const MUTE_AUDIO_POPUP_INFO_TEXT_1 = 'Your audio is streaming to all participants.'; const MUTE_AUDIO_POPUP_INFO_TEXT_2 = 'Your audio is muted to all participants.'; const MUTE_AUDIO_POPUP_ACCEPT_BUTTON_TEXT = 'Yes, Mute My Audio'; const MUTE_VIDEO_POPUP_PARAGRAPH_TEXT = 'Your audio will continue to stream to the agent unless you also mute your audio. Muting your video will not have any effect on your ability to hear and see the other participants audio and video while in the video session.'; const MUTE_VIDEO_POPUP_INFO_TEXT_1 = 'Your video is streaming to all participants.'; const MUTE_VIDEO_POPUP_INFO_TEXT_2 = 'Your video is muted to all participants.'; const MUTE_VIDEO_POPUP_ACCEPT_BUTTON_TEXT = 'Yes, Mute My Video'; const END_CALL_POPUP_TITLE_TEXT = 'Are you sure you want to end the call?'; const END_CALL_POPUP_PARAGRAPH_TEXT_1 = 'By ending the call you will leave this video session with [Agent Name], and no longer be able to participate including cobrowsing. You will exit the video session and on the next screen you may be given the option to rate your experience.'; const END_CALL_POPUP_PARAGRAPH_TEXT_2 = 'We hope you take the time to rate your experience. We look forward to helping you meet your financial goals and needs in the future.'; const END_CALL_POPUP_ACCEPT_BUTTON_TEXT = 'End Video Call'; const SUPPORT_REP_TITLE = 'Agent'; const APPLY_BUTTON_TEXT = 'Apply'; const CANCEL_TASK_BUTTON_TEXT = 'Cancel'; const USE_CAPTURED_DOCUMENT_TEXT = 'Use Image'; const UPLOAD_DOC_SELECT_VIDEO_SOURCE_LABEL = 'Video source'; const UPLOAD_DOC_SELECT_DEFAULT = 'Select Device'; const BLANK_SIGNATURE_WARNING_TEXT = 'Please draw your signature here before accepting.'; const BLANK_INITIALS_WARNING_TEXT = 'Please draw your initials here before accepting.'; const RETRY_VIDEO_WINDOW_POPOUT_DIALOG_HEADER_TEXT = 'Video Window Blocked'; const RETRY_VIDEO_WINDOW_POPOUT_BUTTON_TEXT = 'Retry'; const RETRY_VIDEO_WINDOW_POPOUT_INSTRUCTIONS_1 = 'The video window could not be opened because it was blocked by the browser\'s popup blocker. To enable pop-ups:'; const RETRY_VIDEO_WINDOW_POPOUT_INSTRUCTIONS_2 = 'In the address bar, click Pop-up blocked'; const RETRY_VIDEO_WINDOW_POPOUT_INSTRUCTIONS_3 = 'Select Always allow pop-ups and redirects from'; const RETRY_VIDEO_WINDOW_POPOUT_INSTRUCTIONS_4 = 'Then click Done'; const RETRY_VIDEO_WINDOW_POPOUT_INSTRUCTIONS_5 = 'Please complete the steps up above and then click the Retry Button.'; const SECURE_TEXT_CHAT_REPLY_BTN_TITLE = 'Reply'; const ID_SCAN_SELECT_DEFAULT = 'Select: '; const CALL_WAITING_VIDEO_CALLING_LABEL = 'Video Calling'; const CALL_WAITING_CURRENT_QUEUE_POSITION = 'Your current queue position:'; const CALL_WAITING_ESTIMATED_WAIT_TIME = 'Estimated wait time:'; const CALL_WAITING_ESTIMATED_WAIT_TIME_LESS_THAN = 'Estimated wait time:'; const CALL_WAITING_ESTIMATED_WAIT_TIME_MINUTE = 'minute'; const CALL_WAITING_ESTIMATED_WAIT_TIME_MINUTES = 'minutes'; const CALL_WAITING_NO_WAIT_TIME_MESSAGE = 'No wait time'; const CALL_WAITING_NO_WAIT_ClOSED_MESSAGE = 'Closed'; const CALL_WAITING_JOINING_MEETING = 'Joining Meeting'; const CALL_WAITING_INSTRUCTIONS_WEB = 'Please remain in this window while your call is in queue. A representative will be with you shortly. We look forward to serving you today!'; const CALL_WAITING_INSTRUCTIONS_MOBILE = 'Please remain in the app while your call is in queue. A representative will be with you shortly. We look forward to serving you today!'; const CALL_WAITING_INSTRUCTIONS_EMBEDED = 'Please remain on this page while your connection is in queue. A representative will be with you shortly. We look forward to serving you today!'; const CALL_WAITING_INSTRUCTIONS_DIRECT_CALL = 'The team member you are calling will be with you shortly.'; const CALL_WAITING_MEETING_LABEL = 'Waiting for the host or another party to join the meeting.'; const CALL_WAITING_CALL_BEING_ANSWERED_BY_REP = 'You are being connected to: '; const CALL_WAITING_CALL_BEING_ANSWERED = 'You are being connected.'; const CALL_WAITING_CANCEL_CALL_BUTTON = 'Cancel Call'; const CLIENT_PORTAL_PAGE_HEADER = 'Collaboration Center'; const CLIENT_PORTAL_INSTANT_VIDEO_CALL = 'Instant Video Call'; const CLIENT_PORTAL_FIRST_NAME = 'First Name'; const CLIENT_PORTAL_LAST_NAME = 'Last Name'; const CLIENT_PORTAL_EMAIL = 'Email'; const CLIENT_PORTAL_AGREE_TO_TERMS_CHECKBOX_LABEL_1 = 'I agree to the'; const CLIENT_PORTAL_AGREE_TO_TERMS_CHECKBOX_LABEL_2 = 'Terms & Conditions'; const CLIENT_PORTAL_NEXT_BUTTON_TEXT = 'Next'; const CLIENT_PORTAL_ACCEPT_TERMS_WARNING_TEXT = 'You must agree to the terms and conditions to continue.'; const CLIENT_PORTAL_AV_SETUP_HEADER = 'Camera & Audio Setup'; const CLIENT_PORTAL_A_SETUP_HEADER = 'Audio setup'; const CLIENT_PORTAL_UNSUPPORTED_MOBILE_BROWSER_MESSAGE = 'You are on a mobile browser which is not supported. For the best possible experience please try again from a desktop or laptop computer.'; const CLIENT_PORTAL_CONNECT_OPTION_TEXT = 'How would you like to connect?'; const CLIENT_PORTAL_LOGIN_BUTTON_TEXT = 'Login'; const CLIENT_PORTAL_CREATE_ACCOUNT_BUTTON_TEXT = 'Create Account'; const CLIENT_PORTAL_BACK_BUTTON_TEXT = 'Back'; const CLIENT_PORTAL_SEND_BUTTON_TEXT = 'Send'; const CLIENT_PORTAL_LOADING_TEXT = 'Loading'; const CLIENT_PORTAL_FORGOT_PASSWORD_TEXT = 'Forgot Password'; const CLIENT_PORTAL_PASSWORD_REQUIREMENT_TEXT = 'Password requirements: 8 characters, 1 capital letter, 1 lowercase letter, 1 number, and 1 special character.'; const CLIENT_PORTAL_DOWNLOAD_APP_TEXT = 'Download App'; const CLIENT_PORTAL_TROUBLESHOOTING_TIPS_TEXT = 'Troubleshooting Tips'; const CLIENT_PORTAL_SEND_PW_RECOVERY_EMAIL_TITLE = 'Click to send a recovery password for your account!'; const CLIENT_RATINGS_HEADER = 'How was your experience today'; const CLIENT_RATINGS_INSTRUCTION = 'Will you answer three brief questions to help us improve? Your feedback is appreciated!'; const CLIENT_RATINGS_QUESTION_1 = 'How was your overall experience?'; const CLIENT_RATINGS_QUESTION_2 = 'Would you use this service again?'; const CLIENT_RATINGS_QUESTION_3 = 'How was the video quality?'; const CLIENT_RATINGS_YES = 'Yes'; const CLIENT_RATINGS_NO = 'No'; const CLIENT_RATINGS_GOOD = 'Good'; const CLIENT_RATINGS_BAD = 'Bad'; const CLIENT_RATINGS_SKIP = 'Skip'; const CLIENT_RATINGS_SUBMIT_BUTTON = 'Submit Feedback'; const CLIENT_RATINGS_THANK_YOU = 'Thank you.'; const CLIENT_RATINGS_MOBILE_VIDEO_REVIEW_INSTRUCTIONS = 'We would love to hear more from you. Click the button below to record a video review describing your experience.'; const CLIENT_RATINGS_MOBILE_VIDEO_REVIEW_BUTTON = 'Record Review'; const CLIENT_RATINGS_TIMEOUT_MESSAGE = 'This page will redirect to the start call screen in '; const CLIENT_RATINGS_MOBILE_TIMEOUT_MESSAGE = 'Returning you to your financial institution webpage in '; const CLIENT_RATINGS_CLOSE_BUTTON = 'Close'; const CLIENT_RATINGS_CLOSE_BUTTON_WEB = 'Finished'; const MARKETING_PAGE_TITLE_TEXT = 'Ready to meet with an expert?'; const MARKETING_PAGE_START_BUTTON_TEXT = 'Tap here to get started'; const TEAM_SELECTION_GO_BACK_BUTTON_TEXT = 'Go Back'; const TEAM_SELECTION_VIEW_SELECTION_TEAM = 'Team View'; const TEAM_SELECTION_VIEW_SELECTION_CONTACT = 'Contact View'; const TEAM_SELECTION_VIDEO_CALL_TEAM_BUTTON_TEXT = 'Call Team'; const TEAM_SELECTION_SEE_ALL_TEAM_MEMBERS_BUTTON_TEXT = 'View All Team Members'; const TEAM_SELECTION_INDIVIDUAL_TEAM_MEMBER_TEAMS_LABEL = 'Teams'; const TEAM_SELECTION_INDIVIDUAL_TEAM_MEMBER_CALL_BUTTON_TEXT = 'Start Call'; const CLIENT_PORTAL_AWAY_MESSAGE = 'Sorry, no agents available for call.'; const TEAM_SELECTION_NO_TEAMS_AVAILABLE_MESSAGE = 'Sorry, no agents available for call.'; const TEAM_SELECTION_OUTSIDE_OF_COMPANY_HOURS_MESSAGE = 'Please try again later.'; const TEAM_SELECTION_SUNDAY = 'Sunday'; const TEAM_SELECTION_MONDAY = 'Monday'; const TEAM_SELECTION_TUESDAY = 'Tuesday'; const TEAM_SELECTION_WEDNESDAY = 'Wednesday'; const TEAM_SELECTION_THURSDAY = 'Thursday'; const TEAM_SELECTION_FRIDAY = 'Friday'; const TEAM_SELECTION_SATURDAY = 'Saturday'; const TEAM_SELECTION_OUTSIDE_OF_COMPANY_HOURS_SPECIFIC_MESSAGE = 'Please try again [DAY_TEXT], between [START_TIME] - [END_TIME]'; const TEAM_SELECTION_LATER_TODAY = 'later today'; const TEAM_SELECTION_TOMORROW = 'tomorrow'; const TEAM_SELECTION_NEXT_DAY = 'next'; const TEAM_SELECTION_NO_INDIVIDUAL_CONTACTS_AVAILABLE_MESSAGE = 'No contacts available.'; const TEAM_SELECTION_NO_INDIVIDUAL_CONTACTS_AVAILABLE_VIEW_ALL_TEAMS_BUTTON = 'View All Teams';